In this article, we'll dive into large language models, exploring their key advantages, potential issues that might arise when relying solely on them for customer service, and practical solutions to maximize their effectiveness.
Read MoreJoin the transformative journey with Knovvu Analytics & AQM, your 24/7 ally in unlocking BPO success. SESTEK’s problem-solving wizards provide real-time insights. No more guesswork—offers practical tips, turning real interactions into valuable learning ex
Read MoreWe eagerly took on the challenge of comparing ourselves with OpenAI, a standout competitor known for its recent strides in the dynamic field of generative AI.
Read MoreSestek Newsletters: After 2 decades of experience, we want to share some of our industry know-how
Read MoreThe Directorate of Migration Management, operating under Turkey's Ministry of Interior, oversees migration policies and transactions involving foreigners.
Read MoreThe WhatsApp Business Platform is a game-changer for businesses, offering ways to improve operations, increase efficiency, and drive growth.
Read MoreFollowing our acquisition by Unifonic, we're proud to announce that we've officially become a WhatsApp Business partner. So, what does this mean for businesses?
Read MoreA message arrived from Eleveo, a respected global partner renowned for its expertise in Workforce Engagement Management (WEM) solutions.
Read MoreIf you observe the six signs below, it may be time to search for a better speech analytics solution.
Read More